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Bank Card Processing

20 Years of Experience to Contribute to Your Progress

Would you like to find out how your company can benefit from this service?

Get the answer to this question, along with many others, from

Alexei Blinov

Alexei Blinov

Head of Customer Relations Department

Company feedback

Credit Ural Bank (OJSC )

Credit Ural Bank (OJSC )

Olesya G. Murashko

We have launched a cross-selling service in our ATM network together with MultiCarta this year. T

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We have launched a cross-selling service in our ATM network together with MultiCarta this year. Taking into account that our bank is among the three major banks in Chelyabinsk Region and has the largest credit portfolio, it was especially important for us to use as many sites as possible to inform potential clients about our products without additional investments into personnel.

MultiCarta managed to integrate and implement its IT-solution to the full extent.

The application is user-friendly and we’ve received first feedbacks already, despite of the fact that our network consists of no more than 200 ATMs.

We hope that the increasing number of clients that use the application will reduce the load on our offices without negative impact on the sales growth.

Being a pivotal bank of Magnitogorsk, it is of prime importance for us to use all communication channels to inform cardholders about all changes. It is vital because our retail client base exceeds 200,000 people with its major part being salary card projects.

Olesya G. Murashko
Head of Retail Banking Department
Wincor Nixdorf

Wincor Nixdorf

Pavel Kartashov

As an international vendor we have worked with MultiCarta for a very long period.

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As an international vendor we have worked with MultiCarta for a very long period. Year by year the company’s technology base and the skills of its personnel are definitely growing, allowing us to expand the scope of our cooperation. One of our recent projects was the introduction of a new IT solution for targeted marketing. Intended for ensuring a personified dialogue with the client, this solution formed a part of the Cross-selling in ATMs banking software suite. The assistance provided by MultiCarta’s engineers and developers helped us implement this solution in one of the largest ATM networks in Russia.

All the above is an excellent indicator of the quality of the company performance, and the key to a good partnership with Wincor Nixdorf as well.

Pavel Kartashov
Head of Banking Division
Microsoft Russia

Microsoft Russia

Andrey Trifonov

MultiCarta was the first processor in Russia that started to use our comprehensive analytical reporting system based on Microsoft SQL Server 2008.

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MultiCarta was the first processor in Russia that started to use our comprehensive analytical reporting system based on Microsoft SQL Server 2008. It is important for us that through its integration into the services of the largest Russian provider of processing services we are able to increase the number of its end users. Thus MultiCarta is not just our client but also an equal partner that helps and finds more opportunities to apply our high-tech software products for banks and retailers.

Andrey Trifonov
Head of Business Solutions for Financial Sector
Intervale

Intervale

Alexey Shamaiko

Development of the VTB ATMs mobile application for the Geolocation project was the first project implemented by Intervale in close cooperation with MultiCarta.

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Development of the VTB ATMs mobile application for the Geolocation project was the first project implemented by Intervale in close cooperation with MultiCarta. The project that included development of the mobile versions for iPhone and Android users was launched in 2011 and completed successfully in April 2012, when the applications became available for downloading in App Store and Google Play for numerous VTB clients. We should note that the application architecture was based on new geolocation solutions, which allowed us to obtain an interesting and useful experience of developing an innovative mobile platform that perfectly complemented the business portfolio of our company.

Alexey Shamaiko
Deputy of CEO
IBM

IBM

Vyacheslav Logachev

Our company has the long history of supplying technological outfit for MultiCarta.

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Our company has the long history of supplying technological outfit for MultiCarta.

This cooperation is an important milestone in strengthening IBM positions in Russia as a manufacturer of professional equipment.

IBM products are used in the new processing center of MultiCarta opened in May 2012. IBM Power 570 servers with integrated IBM PowerVM virtualization subsystem make the computing platform. The backup system is based on IBM System X 3550M2 servers and IBM TS3310 tape libraries.

MultiCarta processing center is, in fact, the only entity in Russia where the new Live Partition Mobility technology (included into the Enterprise version of IBM PowerVM) was tested on a commercial scale. The technology eliminates maintenance downtimes of the processing center. The above mentioned products are high-tech equipment, and it is important to us that we have consumers of such complex technologies in Russia.

Vyacheslav Logachev
Customer Relations Manager, Hardware Department
Compass Plus

Compass Plus

Andrey Chirkov

We have cooperated with the company since 2009 when MultiCarta choosed our TranzWare solution as their technological platform.

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We have cooperated with the company since 2009 when MultiCarta choosed our TranzWare solution as their technological platform. In 2010 we became a vendor to facilitate the modernization of the unified processing infrastructure. Now MultiCarta’s new processing center uses all our TranzWare software products, which fully comply with the high security and efficiency requirements to the technological outfit set by the VTB Group member banks.

MultiCarta uses high-tech software, so we fine-tuned many of our IT-solutions specifically for the processing centre needs, for example, ensuring the ability to install patches without stopping the facility operation. Our cooperation is a synergy of opportunities. Providing support to the ambitious goals of MultiCarta, we work together to solve very interesting problems and introduce new innovative projects.

Andrey Chirkov
Head of Sales Development
KIT Finance Investment Bank (OJSC)

KIT Finance Investment Bank (OJSC)

Ekaterina Sheremetyeva

Our bank is mostly focused on investment business. Therefore we do not need a processing center of our own. However, some of our services include bank card issuing that made us think about choosing a partner to ensure processing services.

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Our bank is mostly focused on investment business. Therefore we do not need a processing center of our own. However, some of our services include bank card issuing that made us think about choosing a partner to ensure processing services. We analyzed the market in 2011 and choosed MultiCarta as a company fully meeting our needs for processing facilities. Our choice was determined by MultiCarta’s customer base, which includes a number of the largest banks in the country. So, we are in good company, in every sense of the word.

Ekaterina Sheremetyeva
Head of card transactions automation and remote banking systems, Bank information systems maintenance service of the Information Technology Department
RUSSLAVBANK JSB  (ZAO)

RUSSLAVBANK JSB (ZAO)

A.Yu. Abrameitsev

When cooperating with a third party processing center the most important thing for the Bank is maintaining the high quality of the services. MultiCarta is a hi-tech company offering its partners a full range of processing services

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When cooperating with a third party processing center the most important thing for the Bank is maintaining the high quality of the services. MultiCarta is a hi-tech company offering its partners a full range of processing services

A.Yu. Abrameitsev
Jet Infosystems

Jet Infosystems

Vadim Sokolov

MultiCarta became our partner in 2008 when the dynamic business growth required our network and server facilities to be overhauled.

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MultiCarta became our partner in 2008 when the dynamic business growth required our network and server facilities to be overhauled. The cooperation started from a joint project for the development of a consolidated computer system for the company’s processing center. In fact, that was one of the most complicated projects in our practice. While designing the data processing facility, we were trying to find an appropriate model for the deployment and migration to the new processing system. As a result, a fault-tolerant computer system consisting of more than 60 servers was deployed on 2 mirror sites in Moscow and St. Petersburg. At the next stage of our partnership the company’s processing center was brought into compliance with PCI DSS 2.0. The work was carried out in parallel with the introduction of the processing system, expanding the range of services offered by the company and connecting new banks to the system. That required a continuous monitoring of the situation with the implemented solutions to be adjusted respectively. The obtained certificate of compliance with the standard became the logical end of the project in autumn 2011. We are pleased to work with colleagues from MultiCarta who really strive for enhancement of their IT systems, thus contributing to achieving the business objectives. We thank the company for their trust and the opportunity to participate in the interesting projects of such significance to them.

Vadim Sokolov
Head of Sales
VTB 24

VTB 24

Dmitry Kuzyakin

The development of new channels of communication with the customer is one of our priorities.

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The development of new channels of communication with the customer is one of our priorities. We were among the first who applied ATM as a sales channel, an innovative IT solution developed by MultiCarta which makes it possible, in near-real time, to study the tastes and preferences of cardholders and organize marketing campaigns for new products and services. The developers have managed to make the application as much user friendly and efficient for the banks as possible. We can form any marketing request and receive an immediate feedback. This unique solution, of course, gives great opportunities and market advantages to our bank. We are optimistic about the cooperation with the company and look forward to new projects and IT solutions.

Dmitry Kuzyakin
Head of CRM and Research, VTB24

More reviews

  • Credit Ural Bank (OJSC )
  • Wincor Nixdorf
  • Microsoft Russia
  • Intervale
  • IBM
  • Compass Plus
  • KIT Finance Investment Bank (OJSC)
  • RUSSLAVBANK JSB  (ZAO)
  • Jet Infosystems
  • VTB 24

MultiCarta at the heart of a successful card program

MultiCarta at the heart of a successful card program

Regardless of your card business development stage we will help you build a successful card program. We can either develop a card program from scratch, or enhance the existing ones. For example, we facilitate migration from local to international cards.

Stability at the heart of confidence

Stability at the heart of confidence

Your clients can be sure that their card balances will always be as readily available as cash in their purses. MultiCarta ensures 99.9% availability of the processing facility. Preventive maintenance takes just 40 minutes per year.

Innovation at the heart of competition

Innovation at the heart of competition

Our activities cover all areas related, one way or another, to the introduction or maintenance of the IT-solutions and processing operations. It allows us to continually expand the list of services enriching it with unique solutions that can help your business.

Focus on your needs at the heart of the partnership

Focus on your needs at the heart of the partnership

We offer banks a wide choice of convenient and state-of-the-art services. However, in case you need a customized solution we will develop it for you.  

Experience based on trust

Experience based on trust

MultiCarta provides bank card processing services since 1994. During this time a lot of different projects for Russian and foreign banks were performed. And the most important thing for us is that all the customers who came to the MultiCarta are still working with us.

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